One who seeks fulfillment of any business/organisational
processes and tasks through the efforts of ITEBR
engaged on assignment or pay-by-use basis. Whether
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- A local or foreign businesses
- In manufacture or in trade
- A Government department, local body, authority, etc
- Not for profits organisation
- Large scale, SMEs, proprietary, etc
- In any vertical
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Why does a Customer require ITEBR?
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- To address the pain points in
- services delivery
- IT enablement
- Carry out routine data entry transactions
- Work on IT applications that are built on SaaS model
- To be an IT adopter but make IT investments only when actually
needed
- Local availability and at call
- Just-in-time resources
- Pay per assignment basis
- Lower transaction costs
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What are Customer’s pain point in services delivery and IT enablement?
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- Vendors in different locations, hence support is an issue
- Many products and solutions require basic IT infrastructure
- ROI on IT support not easily determinable
- Not directly related to revenue generation
- Technology investments dependent on external ecosystem
where the business is located
- Why invest on a technology that is changing rapidly
- IT infrastructure is only a support facility.
- Requires trained resources to work on them
- Bundled costs, some are redundant
- Difficulties in mix and match of infrastructure
- Choosing between competitive quotes / pricing
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BUSREX value proposition to Customers
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- Access to a “best of breed” online mechanism
- Involving them in the process of co-creation with Vendors
- Building Customers’ own value network
- Increase Customer responsiveness
- Advance Customer’s IT enablement
- Make available ITEBR Teams wherever and whenever
needed
- On Assignment and pay-by-use basis
- Making available Training and Communication tools
- Choice of technology, Dot Net or Open Source for platform preferring
Customers
- Facility to view Vendors’ offerings and solutions in
easy to Search formats.
- Advertising online to a receptive audience
- Assignments, from contracting to execution to payment, through
well structured work flows
- Secured Access and Transactions
- Better integration of solutions purchases and service issues
- All these and much more through a personal Dashboard
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